The Avtostat analytical agency conducted a study, which showed that about 50 percent of Russian inhabitants are not trusted by car dealers.
In total, about 1.6 million people took plots in the survey. The figure is impressive, so there is no doubt about the objectivity of the result of the grounds.
It is noteworthy that the level of trust in dealerships depends on which car is owned by a citizen. The more expensive a car, or a specific model of a certain brand of the machine, the more confidence in the dealership of the service.
Based on the above, it can be noted that only 30 percent of the respondents who own the cars of domestic manufacturers trust official dealers.
Opinions about the quality of dealership of owners of inexpensive and popular foreign cars were divided equally. 50 percent trust the officials, 50 percent do not trust.
It’s easier for those who want to buy a drill installation, the level of service of this equipment is not so important. There is not “forced” to go through the obligatory then.
The leaders in the field of customer trust was the Mercedes service center. Antiliders are the dealerships “Lifan” and “DEU”.
Oddly enough, the main reasons for distrust of the dealers are not a fear that the employees of such services are incompetent, they will make the car for a long time and poorly. The main fear of car owners is that they can be imposed by a number of additional and absolutely unnecessary services.
So, it is recommended that owners of dealerships think about being scared by the client.